Frequently Asked Questions
Do you sell bagged salt by the bag?
No, bagged salt is sold by the pallet only.
How do I pay for my salt order?
You can pay online with a credit card by clicking the "Order Online" above. Or pay by check. Checks must be made out to The Salt Factory and mailed to 2020 Knott St, Pittsburgh PA 15233, or brought with you at a scheduled pickup. Orders will not be delivered or scheduled for pickup until payment is received.
Where do you deliver?
Pallet deliveries are local, within 40 miles of Pittsburgh. Bulk or full truckload (19 pallet) orders can be delivered locally and across the Mid-Atlantic region.
When can I pickup a salt order?
ALL pickups must be scheduled. The Salt Factory is not a manned site. Bulk salt orders require a pickup number from a member of the Salt Factory.
What are the benefits of using treated salt compared to rock salt?
Reduced application rates, make it more environmentally friendly. Works at lower temperatures. Less "bounce and scatter". Less corrosion on equipment and infrastructure.
How much square footage does a 50 lb. bag of rock salt cover?
If evenly spread around 1500 square feet.
Which ice melts are pet friendly?
Our blended colored ice melts (Go Green, Pritz Purple) and Magic when applied correctly.
Which ice melts are vegetation friendly?
Our blended colored ice melts (Go Green, Pritz Purple) and Magic when applied correctly.
Which ice melts are concrete friendly?
Our blended colored ice melts (Go Green, Pritz Purple) and Magic when applied correctly.
Do you sell salt spreaders?
Yes, we sell stainless steel frame 80lb capacity push spreaders.
What is the shelf life of a bag of ice melt?
The shelf life of a bag of ice melt will depend on the basic components that make up the deicer being stored. Many ice melts that are stored in a dry location will generally have a shelf life of 3 - 5 years. However, it should be noted that some ice melt components such as a calcium chloride attract moisture easily. These components have a shorter shelf, around 1 - 2 years maximum. Storing these types of products in a cool dry environment is recommended.
Why are some ice melts colored?
It is easier for the applicator to see where they are applying the product. The color also helps the applicator see how much product has been applied.
Can ice melt damage my grass and shrubs?
Potentially. If over applied. The best way to avoid vegetation damage is to use a product that works fast and at a lower temperature. This allows for fewer applications, which means less exposure to vegetation. Magic Ice Melt is our recommended product to keep vegetation safe when applied correctly.